Refund Policy
Last Updated: 11/10/2024
At Taskjet, we provide digital products and services aimed at helping you manage your work visually and effectively. Please review our return policy carefully, as digital products differ from physical goods, and certain restrictions apply.
1. No Refunds for Digital Products
Since all products and services offered by Taskjet are digital, we do not offer refunds once a purchase has been completed and the product has been accessed or downloaded. All sales are considered final. We strongly encourage you to review all product descriptions and demos, if available, before completing your purchase.
2. Refunds in Case of Technical Issues
If you experience a technical issue with our digital products that prevents you from accessing or using the service as described, please contact our support team at info@taskjet.net. We will work with you to resolve the issue. Refunds may be issued solely at our discretion if the problem cannot be resolved and is determined to be caused by Taskjet’s platform.
3. Duplicate Purchases
In the event of accidental duplicate purchases of the same digital product or service, you may be eligible for a refund for the duplicate transaction. Please contact us at info@taskjet.net within 14 days of the duplicate purchase with proof of the transaction.
4. Unauthorized Purchases
Taskjet is not responsible for purchases made without the account holder’s knowledge or consent. If you believe an unauthorized purchase has been made using your account, please contact us immediately at info@taskjet.net. We recommend securing your account with a strong password and monitoring your account activity regularly.
5. Processing of Refunds
If a refund is issued for any reason, it will be processed through the original payment method used for the purchase. Depending on the third-party payment provider, refunds may take several business days to reflect in your account. Please note that Taskjet does not process payment transactions directly, so any refund timelines depend on the policies of the payment provider.
6. Changes to Return Policy
Taskjet reserves the right to update or modify this Return Policy at any time. Any changes will be posted on this page, and continued use of the platform after such changes constitutes acceptance of the updated policy. We recommend reviewing this policy regularly to stay informed of any updates.
7. Contact Information
If you have any questions regarding our Return Policy, please reach out to us at:
Email: info@taskjet.net